What do previous customers say about Trevena Glen Farm?
On Trip Advisor
We would value it if you can provide us a review on either Google or Tripadvisor:
We love receiving feedback from our valued customers as we are always wanting to improve our service and the experience. We understand that sometimes things don’t go to plan, but it’s encouraging to hear about the great memories too!
The survey below is tailored to your specific experience and can be completed in under a minute – only the first three questions are required. Of course if you have more to tell us, it could take a bit longer.
Complaints, Incidents, Suggestions
Sometimes, despite the best intentions, things don’t go according to plan. Since we are a registered NDIS provider we have a formal incidents and complaints management system that has been audited against the stringent NDIS requirements. This assures a high quality process that is transparent and fair. You can use the online form on the Issues page here to lodge a formal complaint or incident report. You can also use the same form to make an improvement suggestion if you like.